Welcome to Preegaura (“we”, “us”, or “our”). Please read these Terms and Conditions (“Terms”) carefully before using our website preegaura.in or any of our services (collectively, the “Service”).
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable laws or regulations.
- Infringe upon the rights of others.
- Attempt to interfere with or damage the operation of our website.
- Use our website or its content for any unauthorized commercial purpose.
2. Products and Product Information
Preegaura offers South Indian and traditional jewellery products. We make reasonable efforts to display product images, descriptions, colours, and details accurately.
However, slight variations in colour or appearance may occur due to photography, lighting, or different screen settings.
Product availability may change without prior notice.
3. Orders and Payments
All orders placed through our website are subject to product availability and successful payment confirmation.
Cash on Delivery (COD) is not available. Customers must complete payment using the available online payment methods provided at checkout.
We reserve the right to cancel or refuse an order in case of product unavailability, incorrect pricing, payment issues, or other circumstances requiring cancellation.
4. Shipping and Delivery
Orders are generally delivered within 4–5 business days after dispatch.
Delivery time may vary depending on the customer’s location, courier service, weather conditions, holidays, or circumstances beyond our control.
For more information, please refer to our Shipping Policy.
5. Returns and Exchanges
Preegaura follows a No Return Policy. We do not accept returns for change of mind, personal preference, or incorrect product selection.
If a product is received damaged, the customer may be eligible for an exchange, subject to our Refund and Returns Policy.
No refund will be provided for an eligible damaged product; only an exchange will be offered.
6. Intellectual Property
All content included on the Service, including text, product images, graphics, logos, designs, and other materials, is the property of Preegaura or its respective owners and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any of our content without prior written permission.
7. Jewellery Care
Customers are responsible for taking proper care of their jewellery after delivery.
To maintain the appearance and quality of the jewellery, avoid direct contact with water, perfumes, chemicals, cosmetics, and excessive moisture. Store jewellery carefully when not in use.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Preegaura shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our website, products, or services.
9. Disclaimer
Our Service is provided on an “as is” and “as available” basis. We do not guarantee that our website will always be uninterrupted, error-free, completely secure, or free from technical issues.
10. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time.
Any changes will be posted on this page with an updated version. Your continued use of our website after the changes are posted means that you accept the updated Terms.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
12. Contact Us
If you have any questions regarding these Terms and Conditions, orders, products, shipping, or exchanges, please contact us through the contact details provided on our website.